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FIXED Major Outage on Intune and Azure Portals were Down because of DDoS at App Layer

FIXED Major Outage on Intune and Azure Portals were Down because of DDoS at App Layer

Written By Vidya M A
Last Updated June 21, 2023
Posted In Intune
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Microsoft FIXED the Major Impact on Intune and Azure Portals. Both the portals are down, along with the Entra and Windows 365 portals. The Microsoft Azure team confirmed that this is a global issue and is working on fixing it. This was also claimed as a DDoS attack. But Microsoft has confirmed that this was a Layer 7 DDoS attack.

Root Cause Updated by Microsoft: A sudden influx in network traffic reduced the effective capabilities of our request management systems, temporarily resulting in access issues for users attempting to access Microsoft Intune and Windows 365 services and functions.

The update from Microsoft on this issue is, “We’ve applied load-balancing remediations, and our service telemetry indicates that the service is returning to a healthy state. We’ll continue to monitor service telemetry relating to this impact and apply further mitigations as necessary to resolve this issue fully.”

Intune and Entra portals are also down. But Microsoft 365 admin center is up and running without any issues. Microsoft 365 Defender portal is also working fine. Previously also Microsoft faced similar issues Azure Front Door Service Connectivity Issue | MEM Admin Center Portal Impact?.

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FIXED Major Outage on Intune and Azure Portals were Down because of DDoS at App Layer Fig.1
FIXED Major Outage on Intune and Azure Portals were Down because of DDoS at App Layer Fig.1

Microsoft also published Intune outage-related incident, IT579104 – Users may not be able to access Microsoft Intune service and portal. Keep looking at the incident link using the Microsoft Admin Center Service Health portal.

Major Impact on Intune and Azure Portals are Down Fig. 0.1
Major Impact on Intune and Azure Portals are Down Fig. 0.1

Quick Update via video – Azure Intune Azure AD Major Outage

Let’s quickly check the outage information via HTMD Community short video – Azure Intune Azure AD Major Outage – YouTube.

Quick Update via video – Azure Intune Azure AD Major Outage

Azure Portal – Errors accessing the Azure Portal – Investigating is the current status that we see in the Microsoft Azure Service Health portal. Latest update – Microsoft has determined a potential root cause and is actively working to mitigate the issue.

Major Impact on Intune and Azure Portals are Down Fig. 1
Major Impact on Intune and Azure Portals are Down Fig. 1

Major Impact on Intune and Azure Portals are Down

You can check the latest status of Azure and the major impact from the Azure Health check URL – Azure status https://azure.status.microsoft/en-us/status.

Warning – Azure Portal – Errors accessing the Azure Portal – Investigating. Microsoft has determined a potential root cause and is actively working to mitigate the issue.

Impact Statement: Starting at approximately 15:00 UTC, Azure customers may experience error notifications when trying to access the Azure Portal. We are aware of this issue, and we’re currently investigating it. Further updates will be provided shortly. 

Major Impact to Intune and Azure Portals are Down Fig. 2
Major Impact on Intune and Azure Portals are Down Fig. 2
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About Author - Vidya is a computer enthusiast. She is here to share quick tips and tricks with Windows 11 or Windows 10 users. She is also keen to find solutions to day-to-day tech problems and write about them.

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