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SCCM CB DMPDownloader Troubleshooting with State Messages

SCCM CB DMPDownloader Troubleshooting with State Messages

Written By Anoop C Nair
Last Updated August 5, 2024
Posted In SCCM
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SCCM CB DMPDownloader Troubleshooting with State Messages. SCCM state messages help to troubleshoot updates and service-related issues.

The DMP downloader is the component that downloads the source files of SCCM CB updates. The following is the list of SCCM CB DMP Downloader State Messages.

SCCM State messages are sent using a messaging system built into SCCM / ConfigMgr. This allows SCCM to send messages to site systems based on essential state changes.

State messages are not the same as status messages; status messages provide information about component behavior and data flow, whereas state messages provide a snapshot of a process’s state at a specific time.

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What is a State Message? – SCCM CB DMPDownloader Troubleshooting with State Messages

Following is the location in the SCCM CB console to see the status messages of the DMP Downloader component. I have different posts that can help you resolve the SCCM CB update download-related issues. DMPDownloader and ConfigMgrSetup are the log files that give you more details about SCCM CB download errors.

SCCM CB DMPDownloader Troubleshooting with State Messages - Fig.1
SCCM CB DMPDownloader Troubleshooting with State Messages – Fig.1

SCCM CB Troubleshooting Guide

Monitoring the workspace in the SCCM CB console is the best place to troubleshoot SCCM CB upgrades. The 5 high-level processes happen in the background when the SCCM CB updates are downloaded to your server.

  1. Process update package
  2. Download the updated package cab file
  3. Extract update package payload
  4. Download redist
  5. Report package as downloaded
SCCM CB DMPDownloader Troubleshooting with State Messages - Fig.2
SCCM CB DMPDownloader Troubleshooting with State Messages – Fig.2

State Messages of DMP Downloader?

These state messages were extracted after analyzing the DMPDownloader.log of different servers in my lab environment. I’m not sure whether there are any other state messages I missed documenting, and I’m not 100% sure whether the descriptions of all these state messages are accurate.

  • Generating state message: 0 = Download Admin UI content payload
  • Generating state message: 1 = Download manifest.cab
  • Generating state message: 2 = Finished calling verify manifest
  • Generating state message: 3 = Manifest.cab was successfully moved to the connector outbox
  • Generating state message: 4 = Get new Easy Setup Package IDs
  • Generating state message: 5 = Found a new available update
  • Generating state message: 6 = EasySetupMaintenance – Redownload packages if needed
  • Generating state message: 7 = Get new Easy Setup Package IDs
SCCM CB DMPDownloader Troubleshooting with State Messages - Fig.3
SCCM CB DMPDownloader Troubleshooting with State Messages – Fig.3
  • Generating state message: 8 = Checking IsPayloadLocal with HashAlgorithm = SHA256 …
  • Generating state message: 9 = Download content for payload
  • Generating state message: 10 = Verify the payload signature, hash value and extract the payload
  • Generating state message: 11 = Successfully write the update meta into the package’s outbox. Download redist. They are downloaded if redistributable files are required and not included with the update. If files do not need to be downloaded, this step is skipped.
  • Generating state message: 12 =  outerxml is <ConfigurationManagerUpdateContent Guid
  • Generating state message: 13 = EasySetupDownloadSinglePackage finishes downloading
  • (Get Easy Setup installed Packages to delete payload)
  • Generating state message: 14 = Searching for QFE packages – Updating LastSyncedTime registry value
  • Generating state message: 25 = Check if there is a redist to download for the update. Download redist for the update.

Find Out SCCM CB Update Stage IDs and Stage Names

Let’s find out the SCCM CB update stage IDs and Stage Names. The table below helps you show them.

Stage IdStage Name
10Download
11Replication
12Prerequisite Check
13Installation
14Post Installation
SCCM CB DMPDownloader Troubleshooting with State Messages – Table 1

References

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Author

Anoop C Nair is Microsoft MVP! He is a Device Management Admin with more than 20 years of experience (calculation done in 2021) in IT. He is a Blogger, Speaker, and Local User Group HTMD Community leader. His main focus is on Device Management technologies like SCCM 2012, Current Branch, and Intune. He writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc.

Written by

Anoop C Nair is Workplace Technology solution architect with 25+ years of experience in global enterprise organizations such as JP Morgan, Capgemini, etc. Microsoft Certified Trainer. Microsoft MVP from 2015 onwards for consecutive 11+ years! He also conducts Intune and modern workplace tech training for enterprise organizations. He is Blogger, Speaker, and Founder of HTMD Community and HTMD Conference. His main focus is on Device Management technologies like Intune, Windows, Cloud PC. He writes about technologies like Intune, SCCM, Windows, Cloud PC, Windows, Entra, Microsoft Security.

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