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Intune Fix MDM User License Error Code 0X80180018

Intune Fix MDM User License Error Code 0X80180018

Written By Anoop C Nair
Last Updated August 2, 2024
Posted In Intune
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Let’s discuss Intune Fix MDM User License Error Code 0X80180018. Microsoft Intune users get an error code 0X80180018 licensing for enrolling a device in Microsoft Intune or another mobile device management (MDM) service. This is one of the significant issues faced by Intune users.

Getting errors is very common, and Intune Users are affected by error issues in daily life. However, people are unaware of how these errors occur and how to fix such errors in Intune and other Mobile Device Management services.

There are many reasons why errors occur in Microsoft Intune or other MDM services. Some carelessness in Device enrollment or a lack of knowledge of MDM services may lead to different error codes in Intune. So, users must enroll devices very carefully.

In this blog post, I will explain more about MDM User License Code 0X80180018. It will give you complete information about different reasons for this issue and various steps to fix it. You can easily avoid usual errors occurring reasons via this blog post.

Patch My PC
Index
Fix MDM User License Error Code 0X80180018
Primary Reason for MDM User License Error
Fix MDM User License Error – Steps
Intune Fix MDM User License Error Code 0X80180018 – Table.1
Fix MDM User License Error Code 0X80180018 - Fig.1
Intune Fix MDM User License Error Code 0X80180018 – Fig.1

Intune Fix MDM User License Error Code 0X80180018

The error code 0X80180018 is an issue with the licensing for enrolling a device in Microsoft Intune or another mobile device management (MDM) service. This issue probably occurred because the user attempting to enroll in the device did not have the appropriate license assigned.

Additional Problem InformationDetails
Server Error Code80180018
Intune Fix MDM User License Error Code 0X80180018 – Table.2

Something went wrong.
There was an error with your licence. You can try to do this again or contact your system administrator with the error code 80180018.
Additional problem information:
Server error code: 80180018
Correlation ID:
Timestamp:
Server message:

Intune Fix MDM User License Error Code 0X80180018 - Fig.2 - Creds to MS
Intune Fix MDM User License Error Code 0X80180018 – Fig.2 – Creds to MS

Primary Reason for MDM User License Error

There are many reasons behind the MDM user license error, but some common reasons are present in every error. The following table shows some common reasons.

MDM (Mobile Device Management) user license errors can occur for various reasons. Understanding the common causes can help in resolving these issues more efficiently. Below is a table that outlines some of the typical reasons behind MDM user license errors

Major Reasons for MDM Authentication Errors
Invalid or Missing License
Auto-enrollment Not Activated
Configuration Issues
Device Already Enrolled
Intune Fix MDM User License Error Code 0X80180018 – Table.3
Fix MDM User License Error Code 0X80180018 - Fig.3 - Creds to MS
Intune Fix MDM User License Error Code 0X80180018 – Fig.3 – Creds to MS

Steps to Fix MDM User License Error with Intune

You can quickly resolve the MDM User License Error. Some steps are available for you to resolve such issues, and you can avoid them. The following list shows some resolving tips.

  • You should verify the user has a valid Intune License
  • Ensure they have an Intune or Enterprise Mobility + Security (EMS) license.
  • Ensure that auto-enrollment is activated for the user
  • Check if the device has enrolled and remove any previous enrollment if necessary.
  • All the required settings and configurations are correctly applied.
  • Verify the MDM Authority
  • Remove the device from Intune and then try to enrol it again.
  • Restart your device and try to enrol it again.
  • Check the setting for a Maximum number of devices per user and ensure the user has not exceeded this limit.
Fix MDM User License Error Code 0X80180018 - Fig.4
Intune Fix MDM User License Error Code 0X80180018 – Fig.4

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Author

Anoop C Nair has been Microsoft MVP from 2015 onwards for 10 consecutive years! He is a Workplace Solution Architect with more than 22+ years of experience in Workplace technologies. He is also a Blogger, Speaker, and leader of the Local User Group Community. His main focus is on Device Management technologies like SCCM and Intune. He writes about technologies like Intune, SCCM, Windows, Cloud PC, Windows, Entra, Microsoft Security, Career, etc..

Written by

Anoop C Nair is Workplace Technology solution architect with 25+ years of experience in global enterprise organizations such as JP Morgan, Capgemini, etc. Microsoft Certified Trainer. Microsoft MVP from 2015 onwards for consecutive 11+ years! He also conducts Intune and modern workplace tech training for enterprise organizations. He is Blogger, Speaker, and Founder of HTMD Community and HTMD Conference. His main focus is on Device Management technologies like Intune, Windows, Cloud PC. He writes about technologies like Intune, SCCM, Windows, Cloud PC, Windows, Entra, Microsoft Security.

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