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SCCM Admin Frustrations Not Comfortable About These Things

SCCM Admin Frustrations Not Comfortable About These Things

Written By Anoop C Nair
Last Updated August 10, 2024
Posted In SCCM
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SCCM Admin Frustrations Not Comfortable About These Things. Let us think about SCCM Admins who are frustrated and uncomfortable with these things.

System admins are the real end users for device management products like SCCM.

I worked with Cireson to identify the most common worries for the different sets of SCCM admins, customers, and other industry experts.

I have seen similar feedback via social media channels like LinkedIn and Facebook. I agree with Cireson’s top 10 list of SCCM Admin Frustrations.

Patch My PC

Personal Experience with SCCM Upgrades

I’m part of a team that manages a 60K+ client base SCCM environment, and we perform SCCM upgrades every six(6) months.

The SCCM servicing/upgrade experience is very smooth, and we never faced any significant issues with frequent SCCM upgrades.

I will prepare a post to help all SCCM admins create service rings for SCCM infra and client upgrades every four or six months.

Personal Experience with Windows 10 Upgrades

I agree that regular Windows 10 upgrades are not as smooth and straightforward as SCCM upgrades. We need to categorize Windows 10 upgrades because not all Windows 10 machines and applications are identical.

When you have the most modern machines and fewer in-house Win32 applications, the regular Windows 10 upgrades are smooth.

However, when you have old-model devices with many in-house apps, regular Windows 10 upgrades could cause issues.

SCCM Admins Frustrations Not Comfortable About These Things - Fig.1
SCCM Admin Frustrations Not Comfortable About These Things – Fig.1

Background of Social Media Feedback

Some time back, we conducted a survey/poll in the Facebook SCCM professional group (with more than 13k active members) about the things that SCCM admins are not happy and comfortable with. The poll results are a bit disappointing for me (personally).

My Top List of SCCM Admin Frustrations

As an SCCM admin, my top SCCM admin annoyances out of Cireson’s list are given below.

  1. SQL-Based Replication Troubleshooting
  2. Opening Firewall Ports in Global Organizations
  3. Failed Deployments
  4. Reactive vs. Proactive Client Health

Cireson’s post here provides a more detailed list of frustration topics. I recommend reading the list and providing your feedback on this topic.

Also, you can download the “Top 10 Microsoft Configuration Manager Frustrations Identified by SCCM Experts & Microsoft MVPs” PDF from here.

Resources

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Author

Anoop C Nair is Microsoft MVP! He is a Device Management Admin with more than 20 years of experience (calculation done in 2021) in IT. He is a Blogger, Speaker, and Local User Group HTMD Community leader. His primary focus is Device Management technologies like SCCM 2012, Current Branch, and Intune. He writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc.

Written by

Anoop C Nair is Workplace Technology solution architect with 25+ years of experience in global enterprise organizations such as JP Morgan, Capgemini, etc. Microsoft Certified Trainer. Microsoft MVP from 2015 onwards for consecutive 11+ years! He also conducts Intune and modern workplace tech training for enterprise organizations. He is Blogger, Speaker, and Founder of HTMD Community and HTMD Conference. His main focus is on Device Management technologies like Intune, Windows, Cloud PC. He writes about technologies like Intune, SCCM, Windows, Cloud PC, Windows, Entra, Microsoft Security.

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