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SCCM Secondary Server Hotfix Installation Guide | ConfigMgr

SCCM Secondary Server Hotfix Installation Guide | ConfigMgr

Written By Anoop C Nair
Last Updated July 7, 2024
Posted In SCCM
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Let’s find out the method SCCM Secondary Server Hotfix Installation details. The SCCM hotfixes won’t automatically install on ConfigMgr secondary servers.

A hotfix is a fast solution that addresses a bug or defect and usually bypasses the regular software development process. It is generally used for high-priority or severe bugs needing immediate correction, such as bugs compromising the software’s functionality or security.

Hotfixes are essential for the latest protections and user experience. Understanding update types reduces confusion and keeps tech running well. This guide provides crucial knowledge for software patches.

In this post, I will provide a step-by-step guide on effectively installing hotfixes on Configuration Manager secondary servers. It’s important to note that a secondary site hotfix must be installed from within the SCCM console, as the secondary sites do not support a scripted command-line installation process.

Patch My PC
Index
Is Secondary Server Hotfix Installed?
Install Hotfix on ConfigMgr Secondary Server
Monitor Hotfix Installation
Logs
Results – SCCM Secondary Server Hotfix Installation is Completed Successfully
SCCM Secondary Server Hotfix Installation Guide | ConfigMgr – Table 1

Is Secondary Server Hotfix Installed?

Before getting there, let’s check whether the hotfix or patch is installed on the secondary server using the following method. Change the HS0 to your secondary server site code.

select dbo.fnGetSecondarySiteCMUpdateStatus ('HS0')
SCCM Secondary Server Hotfix Installation Guide | ConfigMgr - Fig.1
SCCM Secondary Server Hotfix Installation Guide | ConfigMgr – Fig.1

As you can see, the query result is zero (0). If this query result shows 0, the hotfix is not installed on the SCCM secondary server. To get more details about installing the secondary server, follow the steps explained in the next section of this post.

Install Hotfix on ConfigMgr Secondary Server

Follow the steps to complete the hotfix installation on the secondary server:

  • Launch SCCM console
  • Navigate to \Administration\Overview\Site Configuration\Sites
  • Click the secondary server and click on Recover Secondary Site from the ribbon menu.
SCCM Secondary Server Hotfix Installation Guide | ConfigMgr - Fig.2
SCCM Secondary Server Hotfix Installation Guide | ConfigMgr – Fig.2

NOTE: – You are about to recover a secondary site, HSO – Secondary site FQDN. The recovery process installs the secondary site using the same configuration as the previous site, HS0. To monitor the recovery process and identify additional actions you might need to take, use the action Show Install Status.

Click OK to continue SCCM Secondary Server Hotfix Installation.

SCCM Secondary Server Hotfix Installation Guide | ConfigMgr - Fig.3
SCCM Secondary Server Hotfix Installation Guide | ConfigMgr – Fig.3

Monitor Hotfix Installation

Right-click on the secondary site and click Show Install Status to learn more about the installation status.

SCCM Secondary Server Hotfix Installation Guide | ConfigMgr - Fig.4
SCCM Secondary Server Hotfix Installation Guide | ConfigMgr – Fig.4

After the successful prerequisite check, the secondary server state changed from pending to recovering.

SCCM Secondary Server Hotfix Installation Guide | ConfigMgr - Fig.5
SCCM Secondary Server Hotfix Installation Guide | ConfigMgr – Fig.5

The hotfix installation files are copied to the secondary server as part of the recovery process.

  • SMS_Bootstrap.pkg
SCCM Secondary Server Hotfix Installation Guide | ConfigMgr - Fig.6
SCCM Secondary Server Hotfix Installation Guide | ConfigMgr – Fig.6

Logs

The following log files might help you understand and troubleshoot the secondary server hotfix installation issues. All these files are located on the secondary site server.

  • SMS_BOOTSTRAP.log
  • smstsvc.log
  • ConfigMgrSetup.log

NOTE! The troubleshooting details for the SCCM secondary site are in the previous blog post: SCCM Secondary Server Installation Failed Error | ConfigMgr | Fix.

SCCM Secondary Server Hotfix Installation Guide | ConfigMgr - Fig.7
SCCM Secondary Server Hotfix Installation Guide | ConfigMgr – Fig.7

The following entries from smstsvc.log are essential to understand how the upgrade or hotfix installation of the secondary server is progressing.

try to open file \\MEMCMSecondary.memcm.com\admin$\smstsvc_test_2.ini
Enforced using sql native client to talk to SQL server.
INFO: Retrieved collation <SQL_Latin1_General_CP1_CI_AS>
Successfully write the result file \\MEMCMSecondary.memcm.com\admin$\smstsvc_test_6.rst (1)

Results – SCCM Secondary Server Hotfix Installation is Completed Successfully

Let’s check whether you got the following status message: [Passed]: ConfigMgr Setup – Recovered ConfigMgr secondary site successfully to confirm the successful hotfix installation on the secondary server.

[Passed]:Secondary site server bootstrap installation service succeeded
[Passed]:ConfigMgr Setup - Upgrading ConfigMgr secondary site successfully.
[Passed]:Installation of secondary site server component manager service succeeded

[Passed]: Secondary site server bootstrap installation service succeeded

SCCM Secondary Server Hotfix Installation Guide | ConfigMgr - Fig.8
SCCM Secondary Server Hotfix Installation Guide | ConfigMgr – Fig.8

Run the following SQL query to confirm whether the secondary site hotfix installation is completed. For more details, check the SCCM Secondary Server Hotfix Installation Status.

select dbo.fnGetSecondarySiteCMUpdateStatus ('HS0')
SCCM Secondary Server Hotfix Installation Guide | ConfigMgr - Fig.9
SCCM Secondary Server Hotfix Installation Guide | ConfigMgr – Fig.9

Resources

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Author

Anoop C Nair is Microsoft MVP! He is a Device Management Admin with more than 20 years of experience (calculation done in 2021) in IT. He is a Blogger, Speaker, and Local User Group HTMD Community leader. His primary focus is Device Management technologies like SCCM 2012, Current Branch, and Intune. He writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc.

Written by

Anoop C Nair is Workplace Technology solution architect with 25+ years of experience in global enterprise organizations such as JP Morgan, Capgemini, etc. Microsoft Certified Trainer. Microsoft MVP from 2015 onwards for consecutive 11+ years! He also conducts Intune and modern workplace tech training for enterprise organizations. He is Blogger, Speaker, and Founder of HTMD Community and HTMD Conference. His main focus is on Device Management technologies like Intune, Windows, Cloud PC. He writes about technologies like Intune, SCCM, Windows, Cloud PC, Windows, Entra, Microsoft Security.

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