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ConfigMgr 2012 SP1 KB 2801987 Confusing Information in KB Article

ConfigMgr 2012 SP1 KB 2801987 Confusing Information in KB Article

Written By Anoop C Nair
Last Updated August 5, 2024
Posted In SCCM
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ConfigMgr 2012 SP1 KB 2801987 Confusing Information in KB Article. The information in the KB 2801987 release description and the installation wizard is also confusing.

The KB article, 2801987 hotfixes for MicrosoftPolicyPlatformSetup.msi error, says this hotfix should be installed on all primary site servers. However, the Wizard says it should also apply to CAS.

In this post, you will find all the confusing information in the KB 2801987 article related to ConfigMgr 2012 SP1. The guide clarifies and explains the issues and updates mentioned in the knowledge base article.

It aims to help you understand the correct application of the update and resolve any confusion surrounding the implementation, ensuring that your ConfigMgr 2012 SP1 environment is properly maintained.

Patch My PC

ConfigMgr 2012 SP1 KB 2801987 Confusing Information in KB Article

Do we need to install this hotfix on the CAS server, which will not manage clients? Or is this just another typo from Microsoft?

ConfigMgr 2012 SP1 KB 2801987 Confusing Information in KB Article - Fig.1
ConfigMgr 2012 SP1 KB 2801987 Confusing Information in KB Article – Fig.1

The hotfix installation wizard provides some confusing information. The table and screenshot below help provide more information.

Hotfix Installation Wizard
1. You can apply this update directly to the following: Central Administrative Site (CAS).
2. This Update contains updates for Central Administrative Site (CAS).
ConfigMgr 2012 SP1 KB 2801987 Confusing Information in KB Article – Table 1
ConfigMgr 2012 SP1 KB 2801987 Confusing Information in KB Article - Fig.2
ConfigMgr 2012 SP1 KB 2801987 Confusing Information in KB Article – Fig.2

You can also get more details about this patch installation from the following log file: configmgr2012-sp1-kb2801987-x64-enu.log.

Reources

Free SCCM Training Part 1 | 17 Hours Of Latest Technical Content | ConfigMgr Lab HTMD Blog (anoopcnair.com)

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Author

Anoop C Nair is Microsoft MVP from 2015 onwards for consecutive 10 years! He is a Workplace Solution Architect with more than 22+ years of experience in Workplace technologies. He is Blogger, Speaker, and Local User Group Community leader. His main focus is on Device Management technologies like SCCM and Intune. He writes about technologies like Intune, SCCM, Windows, Cloud PC, Windows, Entra, Microsoft Security, Career etc…

Written by

Anoop C Nair is Workplace Technology solution architect with 25+ years of experience in global enterprise organizations such as JP Morgan, Capgemini, etc. Microsoft Certified Trainer. Microsoft MVP from 2015 onwards for consecutive 11+ years! He also conducts Intune and modern workplace tech training for enterprise organizations. He is Blogger, Speaker, and Founder of HTMD Community and HTMD Conference. His main focus is on Device Management technologies like Intune, Windows, Cloud PC. He writes about technologies like Intune, SCCM, Windows, Cloud PC, Windows, Entra, Microsoft Security.

Discussion · 5 comments

  1. Hi, Anoop!
    So, I’m confused. Is it needed to install this update to central site? do u have new info about this? A lot of Thanks!

    Reply

  3. Hi, Anoop!
    I’ve installed patch two days ago and still had error about MicrosoftPolicyPlatformSetup.msi after installing clients. Do you know something about this problem?
    Only KB2756872 resolved my problem.

    Reply

  5. I have this update and I’m still getting the error. l Couldn’t verify ‘C:\WINDOWS\ccmsetup\MicrosoftPolicyPlatformSetup.msi’ authenticode signature. Return code 0x800b0101
    I can’t even uninstall and reinstall KB2756872

    Reply

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