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Fix MDM Enrollment Error Code 0x80180001

Fix MDM Enrollment Error Code 0x80180001

Written By Anoop C Nair
Last Updated June 13, 2024
Posted In Intune
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Let’s discuss Fix MDM Enrollment Error Code 0x80180001. Microsoft recognized an error in MDM enrollment, affecting the MDM Server. This is one of the significant issues Microsoft Intune users experience during the device enrollment stage.

Do you know what MDM enrollment is? Mobile device enrollment is the first step in enterprise management. Using security precautions, devices are configured to communicate with the MDM server during enrollment.

As you know, MDM (Mobile Device Management) allows users to manage different aspects of devices using the features built into Intune. This approach is called mobile device management (MDM). Sometimes users may get many errors in MDM enrollment.

There are many reasons behind the errors occurring in MDM Enrollment. In this blog post, I will explain more about Fix MDM Enrollment Error Code 0x80180001 and how to resolve this issue. This blog post will help you to prevent Error Code 0x80180001.

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Fix MDM Enrollment Error Code 0x80180001 - Fig.1
Fix MDM Enrollment Error Code 0x80180001 – Fig.1

Fix MDM Enrollment Error Code 0x80180001

Error Code 0x80180001 occurred in MDM Enrollment. These issues may occur when enrolling a device into MDM. Users get this error as a message format. The main reason for this issue is that the auto-enrollment feature is not working as expected. Various requirements and settings are configured incorrectly.

NamespaceSubcodeErrorDescriptionHResult
s:MessageFormatMENROLL_E_DEVICE_MESSAGE_FORMAT_ERRORInvalid message from the Mobile Device Management (MDM) server.80180001
Fix MDM Enrollment Error Code 0x80180001 – Table.1
Fix MDM Enrollment Error Code 0x80180001 - Fig.2
Fix MDM Enrollment Error Code 0x80180001 – Fig.2

Steps for Prevent Fix MDM Enrollment Error Code 0x80180001

Users must follow many things to avoid these types of errors. The following steps will help you resolve error issues.

  • Users must have a valid Intune license before going to enroll the device.
  • Verify that auto-enrollment is activated for those users who will enrol the devices into MDM with Intune.
  • When using group policy for enrollment, verify that the Enable Automatic MDM enrollment using the default Microsoft Entra credentials group policy is properly deployed to all devices that should be enrolled into Intune.
Fix MDM Enrollment Error Code 0x80180001 - Fig.3
Fix MDM Enrollment Error Code 0x80180001 – Fig.3

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Author

Anoop C Nair is Microsoft MVP! He is a Device Management Admin with more than 20 years of experience (calculation done in 2021) in IT. He is a Blogger, Speaker, and Local User Group HTMD Community leader. His main focus is on Device Management technologies like SCCM 2012, Current Branch, and Intune. He writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc.

Written by

Anoop C Nair is Workplace Technology solution architect with 25+ years of experience in global enterprise organizations such as JP Morgan, Capgemini, etc. Microsoft Certified Trainer. Microsoft MVP from 2015 onwards for consecutive 11+ years! He also conducts Intune and modern workplace tech training for enterprise organizations. He is Blogger, Speaker, and Founder of HTMD Community and HTMD Conference. His main focus is on Device Management technologies like Intune, Windows, Cloud PC. He writes about technologies like Intune, SCCM, Windows, Cloud PC, Windows, Entra, Microsoft Security.

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