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Workaround to FIX SSO Issue with Citrix and Windows 11 24H2

Workaround to FIX SSO Issue with Citrix and Windows 11 24H2

Written By Anoop C Nair
Last Updated November 21, 2024
Posted In Windows 11
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Let’s discuss the workaround to FIX SSO Issue with Citrix and Windows 11 24H2. SSO stands for Single Sign-On. It is an authentication facility that allows users to open multiple applications with one set of sign-in identification.

An issue is encountered with SSO and Windows 11 24H2 workstations that are not passing credentials into Epic servers with Citrix. It would allow MPR (Multi Provider Router)Notifications for SSO and passed credentials before 24H2.

Now, when not configured, it disallows MPR notifications. SSO will still pass credentials with a blank password, which causes authentication failures on solutions like Citrix, Imprivata, Parallels, and more.  

Through this post, I would like to explain the solution to the above mentioned issue and how it was solved. Let’s start with a workaround to fix the SSO Issue with Citrix and Windows 11 24H2.

Patch My PC
Workaround to FIX SSO Issue with Citrix and Windows 11 24H2 - Fig.1
Workaround to FIX SSO Issue with Citrix and Windows 11 24H2 – Fig.1

What is MPR (Multi Provider Router)Notifications?

MPR is a reminder that provides notifications. It notifies the registered credential managers or network providers when there is a logon situation or password changes.

FIX SSO Issue with Citrix and Windows 11 24H2

To support the SSO authentication feature on Windows 11, the MPR notification for the system policy should be enabled in the Group Policy Object (GPO) template. In Windows 11 24H2, it is disabled by default. To enable MPR notifications for the System policy, you should upgrade the system to Windows 11 24H2.

When enabled, single sign-on caches the credentials so you can connect to other Citrix applications without signing in each time.

Enable MPR Notification

Setting the GPO “Configure the transmission of the user’s password in the content of the MPR Notifications sent by Winlogon” to “enabled” to reenable MPR notifications solves this issue.

To enable MPR notification, first launch gpedit. msc (Win+R). or Edit Group Policy from the Start Menu,

  • Navigate to Computer Configuration > Administrative Templates > Windows Components > Windows Logon Options
Workaround to FIX SSO Issue with Citrix and Windows 11 24H2 - Fig.2
Workaround to FIX SSO Issue with Citrix and Windows 11 24H2 – Fig.2

Under the Windows Logon Options, select “Configure the transmission of the user’s password in the content of MPR notifications sent by Winlogon“.

Now, you will enter into a new window where you can see Not configured, Enabled and Disabled.

  • Select Enabled
Workaround to FIX SSO Issue with Citrix and Windows 11 24H2 - Fig.3
Workaround to FIX SSO Issue with Citrix and Windows 11 24H2 – Fig.3

“Configure the transmission of the user’s password in the content of the MPR Notifications sent by Winlogon” is Enabled.

Enable SSO (single sign-on) with Citrix Gateway

The following steps are to enable SSO (single sign-on) with Citrix Gateway using the GPO administrative template. It is important to ensure that you have enabled basic authentication and single-factor (nFactor with 1 Factor) authentication on the Citrix Gateway.

Steps to enable SSO with Citrix Gateway using the GPO administrative template
Open the Citrix Workspace app GPO administrative template by running gpedit.msc.
Click the Computer Configuration node
Then go to Administrative Template > Citrix Components > Citrix Workspace > User Authentication, and select Single Sign-on for Citrix Gateway policy.
Select Enabled.
Click Apply and OK.
After hitting OK, you should Restart the Citrix Workspace app for the changes to take impact.
Workaround to FIX SSO Issue with Citrix and Windows 11 24H2 – Table 1

Resources

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Author

Anoop C Nair has been Microsoft MVP for 10 consecutive years from 2015 onwards. He is a Workplace Solution Architect with more than 22+ years of experience in Workplace technologies. He is a Blogger, Speaker, and Local User Group Community leader. His primary focus is on Device Management technologies like SCCM and Intune. He writes about technologies like Intune, SCCM, Windows, Cloud PC, Windows, Entra, Microsoft Security, Career, etc. 

Written by

Anoop C Nair is Workplace Technology solution architect with 25+ years of experience in global enterprise organizations such as JP Morgan, Capgemini, etc. Microsoft Certified Trainer. Microsoft MVP from 2015 onwards for consecutive 11+ years! He also conducts Intune and modern workplace tech training for enterprise organizations. He is Blogger, Speaker, and Founder of HTMD Community and HTMD Conference. His main focus is on Device Management technologies like Intune, Windows, Cloud PC. He writes about technologies like Intune, SCCM, Windows, Cloud PC, Windows, Entra, Microsoft Security.

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