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Stop using Remote Desktop App for Windows 365 Cloud PCs

Stop using Remote Desktop App for Windows 365 Cloud PCs

Written By Anoop C Nair
Last Updated March 12, 2025
Posted In Windows 365
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Let’s discuss Stop using Remote Desktop App for Windows 365 Cloud PCs. Microsoft going to end the support of Remote Desktop app for Windows from the Microsoft Store. After this users cannot install and download it from Store.

The new transition on Remote Desktop App for Windows 365 from Store is begins on May 27, 2025. Remember that, this change applies only to the Windows App replacement of the Remote Desktop app downloaded from the Microsoft Store.

The Remote Desktop app for Windows 365 from the Microsoft Store is designed for users to remotely access and control their Windows PCs or virtual desktops. Due to the transition, Users are encouraged to transition to the Windows App.

By switching to the Windows app, you can ensure continued access to Windows 365, Azure Virtual Desktop, and Microsoft Dev Box. In this blog post i am going to share more infromations about End of Supporting Remote Desktop App for Windows from Store.

Patch My PC
Stop using Remote Desktop App for Windows 365 Cloud PCs - Fig.1
Stop using Remote Desktop App for Windows 365 Cloud PCs – Fig.1

Stop using Remote Desktop App for Windows 365 Cloud PCs

As mentioned above, the transition begins on May 27, 2025. You must be prepared for this transition before this date to avoid issues with remote work experiences. By using the Windows App, you have many advantages. The table below shows several improvements over the Remote Desktop app for Windows.

Improvement
Unified access to multiple Windows services, including Cloud PCs and virtual desktops, from a single, streamlined interface. 
Customizable home screens, multimonitor support, and dynamic display resolutions.
Stop using Remote Desktop App for Windows 365 Cloud PCs – Table.1
Stop using Remote Desktop App for Windows 365 Cloud PCs - Fig.2
Stop using Remote Desktop App for Windows 365 Cloud PCs – Fig.2

Features of Enhanced Remote Experience

There are some features available on the remote Desktop to enhance the experience. It includes device redirection, Microsoft Teams optimizations, and easy account switching. These few features are the most important advantage of remote Desktop App for Windows.

Note : Connections to Windows 365, Azure Virtual Desktop, and Microsoft Dev Box via the Remote Desktop app from the Microsoft Store will be blocked after May 27, 2025. For all other users, the Remote Desktop app will no longer be supported.

Preparations Needed for Transition in Users

Before begin the transition, Windows 365, Azure Virtual Desktop, and Microsoft Dev Box users prepare for the transition. To get started the transition, Review the get started guide for more information on each platform. Windows App can be downloaded from the Microsoft Store or directly from What’s new in Windows App. The below table shows other preparations for the transition.

Important PointsDetails
Remote Desktop UsersUsers connecting to remote desktops from the Remote Desktop app should use Remote Desktop Connection until support for this connection type is available in Windows App.
Remote Desktop Services UsersUsers connecting to Remote Desktop Services from the Remote Desktop app should use RemoteApp and Desktop Connection until support for this connection type is available in Windows App.
Review Known IssuesTo understand if there are current feature gaps that may create challenges for migrating to Windows App, review Known issues and limitations of Windows App. Be sure to check this list over time as the feature gaps will be resolved.
Uninstall the Remote Desktop AppFor uninstallation methods that align with how you manage your apps, visit our Uninstall your apps and Remove Apps documentation.
Stop using Remote Desktop App for Windows 365 Cloud PCs – Table.2
Stop using Remote Desktop App for Windows 365 Cloud PCs - Fig.3 - Creds to MS
Stop using Remote Desktop App for Windows 365 Cloud PCs – Fig.3 – Creds to MS

Need Further Assistance or Have Technical Questions?

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Resource

Windows App to replace Remote Desktop app for Windows

Author

Anoop C Nair has been Microsoft MVP from 2015 onwards for 10 consecutive years! He is a Workplace Solution Architect with more than 22+ years of experience in Workplace technologies. He is also a Blogger, Speaker, and Local User Group Community leader. His primary focus is on Device Management technologies like SCCM and Intune. He writes about technologies like Intune, SCCM, Windows, Cloud PC, Windows, Entra, Microsoft Security, Career, etc.

Written by

Anoop C Nair is Workplace Technology solution architect with 25+ years of experience in global enterprise organizations such as JP Morgan, Capgemini, etc. Microsoft Certified Trainer. Microsoft MVP from 2015 onwards for consecutive 11+ years! He also conducts Intune and modern workplace tech training for enterprise organizations. He is Blogger, Speaker, and Founder of HTMD Community and HTMD Conference. His main focus is on Device Management technologies like Intune, Windows, Cloud PC. He writes about technologies like Intune, SCCM, Windows, Cloud PC, Windows, Entra, Microsoft Security.

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