Office 365 Monitoring and Dashboards in SCOM OpsMgr Operation Manager

Let’s learn Office 365 Monitoring and Dashboards in SCOM OpsMgr Operation Manager. Office 365 is a SaaS solution by Microsoft. As of the last report, there were 24.9 million total subscribers, confirming that many people use Office 365 to help manage their businesses.

I have always wondered whether organizations need a monitoring solution for Office 365. This post will discuss Office 365 Monitoring and Dashboards in SCOM.

Microsoft Office 365 provides service monitoring options in the Office 365 portal itself. After several hours, I have seen some of the outages updated in the Health > Service health section of the admin center.

I have not seen any direct integration between your on-prem SCOM investment and Office 365 cloud service. The following are some default options in the Office 365 admin center.

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Office 365 Monitoring Challenges?

Have you seen your Office 365 users not receiving emails even though the Microsoft Office 365 Service health dashboard shows everything is “OKAY” with your tenant? Yes, there could be problems with the network and connectivity side.

Connectivity issues with LAN, WAN, Internet, WiFi, Proxy, and Firewalls can also cause issues with Office 365 or online exchange. Would you like proactive or reactive monitoring for the Office 365 environment? I assume that proactive monitoring should be used rather than reactive monitoring for a critical service like Office 365.

Solution for Office 365 Monitoring Challenges

With a new Service available in Savision Live Maps and NiCE Active O365 Management Pack (MP), you can get insight beyond what the Office 365 Service Health Dashboard can display. If you have an existing SCOM infrastructure, you can use that SCOM infra to receive critical Office 365 alerts.

Savision Live Maps is the dashboard solution for SCOM. It provides organizations with insight and helps them correlate, filter, and prioritise based on the impact that an outage could have on the business, also known as the end-user perspective.

How to Register for O365 Monitoring and Dashboards in SCOM Session?

Savision and NiCE are arranging an online session on Office 365 monitoring and Dashboard in SCOM. This session will be presented by Christian Heitkamp (NiCE) and Justin Boerrigter (Savision). This webinar is in English and will last approximately 45 minutes.

• When :- Wednesday, 13th December
• Time:- 16:00 Central European Time/ 10:00 Eastern Standard Time

Register

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Author

Anoop C Nair is Microsoft MVP! He is a Device Management Admin with more than 20 years of experience (calculation done in 2021) in IT. He is a Blogger, Speaker, and Local User Group HTMD Community leader. His main focus is on Device Management technologies like SCCM 2012, Current Branch, and Intune. He writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc.