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Snapshot-Based Reset for Windows 365 Frontline in Shared Mode

Snapshot-Based Reset for Windows 365 Frontline in Shared Mode

Written By Anoop C Nair
Last Updated May 5, 2026
Posted In Windows 365
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Key Takeaways

  • Every user starts with a fresh and clean Cloud PC environment.
  • Signing out or even disconnecting will trigger an automatic reset after timeout.
  • Without UES, no personal files, settings, or app changes are saved between sessions.
  • Cloud PCs reset quickly, so they are always ready for the next user to connect.

Hey,let’s discuss about Snapshot-Based Reset for Windows 365 Frontline in Shared Mode. The snapshot-based reset feature for Windows 365 Frontline shared Cloud PCs restores the system after each user session by automatically resetting it to a clean state when a user signs out. This ensures that no personal data or changes persist across sessions, helping organizations guarantee that every user starts with a fresh Cloud PC while preventing any data carryover between users.

Table of Contents

Snapshot-Based Reset for Windows 365 Frontline in Shared Mode

If a user disconnects instead of signing out such as by closing the Windows App the session will eventually time out and trigger the same reset process. Without User Experience Settings (UES) enabled, any personal settings, files, or app configurations are not retained, ensuring no data persists between sessions.

User Experience Sync Enabled
Selected user files and app configurations can be retained and restored.
The Cloud PC itself continues to reset and revert to a clean state between sessions.
Snapshot-Based Reset for Windows 365 Frontline in Shared Mode – Table.1
Snapshot-Based Reset for Windows 365 Frontline in Shared Mode - Fig.1 creds to MS
Snapshot-Based Reset for Windows 365 Frontline in Shared Mode – Fig.1 creds to MS

Connectivity and Device Availability

After a user signs out, the Cloud PC automatically begins the reset process, during which it is temporarily unavailable for new connections and may appear as Unavailable (Servicing) in admin views. This status indicates that the system is being reverted to a clean state between user sessions. Once the reset is complete, the Cloud PC returns to a ready state and becomes available again in the shared pool for the next user.

For more information – Connectivity health checks in Windows 365.

Patch My PC

Snapshot Update

The snapshot system for Cloud PCs ensures that each reset returns the device to a fully configured and policy-compliant state. An initial snapshot is taken after provisioning and first sync, and it is automatically updated over time to reflect the latest configurations, without requiring admin intervention.

  • Initial snapshot – Captured after provisioning, once Intune sync and Device Provisioning Policy (DPP) workloads are applied.
  • Refresh cadence – Updates daily on a rolling 24-hour cycle per Cloud PC.
  • Intune alignment – Includes the latest synced policies and app deployments before each capture.
  • Admin visibility – Snapshots are system-managed and can’t be viewed or controlled directly by admins.

Deploying Updated Apps to Snapshot-Based Reset Cloud PCs

To deploy an updated app version to Cloud PCs using snapshot-based reset, avoid relying only on runtime Intune deployments since those changes are removed after a reset. Instead, assign the updated app to the device group in Intune and reprovision the Cloud PCs. During reprovisioning, the app is installed as part of the device setup and included in the snapshot, ensuring it remains available after every reset.

Deploy an Updated App Version to Cloud PCs using Snapshot-Based Reset

To deploy an updated app version to Cloud PCs that use snapshot-based reset, you should not depend on runtime Intune deployments alone, as those changes are removed after each reset. Instead, assign the updated app version to the Cloud PC device group in Intune and reprovision the Cloud PCs so the update becomes part of the base image and is included in the next snapshot.

  • Target the updated app version to the Cloud PC device group in Intune.
  • Reprovision the Cloud PCs in the pool.
  • Allow the app to install during reprovisioning as part of the device build.
  • Ensure the updated version is captured in the next snapshot.
  • Future resets will restore the Cloud PC with the updated app already installed.

Manage Windows Updates on Cloud PCs

Do not apply Windows quality updates directly to individual Cloud PCs because these updates are not permanent and will be reverted when the device is reset. Instead, disable Windows Update on the Cloud PCs using a policy such as Intune and manage updates centrally.

  • Disable Windows Update on individual Cloud PCs using Intune or similar policy
  • Avoid applying quality updates at runtime since they are not persistent
  • Reprovision Cloud PCs when updates are needed
  • Use the latest Windows 365 gallery image or a custom image for reprovisioning
  • Reprovisioning rebuilds Cloud PCs with the updated OS version
  • Ensures all Cloud PCs remain consistent and on the same Windows version

Need Further Assistance or Have Technical Questions?

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Author

Anoop C Nair is a Workplace Technology solution architect with 25+ years of experience. Microsoft Certified Trainer. Microsoft MVP from 2015 onwards for consecutive 11+ years! He is a blogger, Speaker, and Founder of HTMD Community and HTMD Conference. His main focus is on Device Management technologies like Intune, Windows, and Cloud PC. He writes about technologies like Intune, SCCM, Windows, Cloud PC, Entra, and Microsoft Security.

Written by

Anoop C Nair is Workplace Technology solution architect with 25+ years of experience in global enterprise organizations such as JP Morgan, Capgemini, etc. Microsoft Certified Trainer. Microsoft MVP from 2015 onwards for consecutive 11+ years! He also conducts Intune and modern workplace tech training for enterprise organizations. He is Blogger, Speaker, and Founder of HTMD Community and HTMD Conference. His main focus is on Device Management technologies like Intune, Windows, Cloud PC. He writes about technologies like Intune, SCCM, Windows, Cloud PC, Windows, Entra, Microsoft Security.

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